MDofPC Doctor of Computers FAQ

Yes we offer phone, remote and live support, free under warranty and if not then 15 minutes or less is free. Otherwise our normal rates apply.

We do offer free deliver on a purchase of a computer $150 or more within a 30 mile round trip. If further then a fuel surcharge would apply. We can also deliver or ship computers once they have been repaired if needed. For service we offer a rush flat rate service $100 and rush hourly service at $50 per computer.

Several things but the largest difference is our $100 flat rate computer repair service that includes all labor and a 30 day warranty on the work. Our next best service is the free quote and diagnostic.

When you bring it in we would advise you if it was not cost effective to repair and if this was the case provide you several options such as using yours as a trade in reducing the price of a new or refurbished unit with free data transfer.

That depends on what is wrong, if we do not need to order parts and you choose our non rush services then 2 to 3 business days is to be expected most of the time with the exception of holidays. With our rush service same or next day is often achieved. If parts have to be ordered then add 3 to 4 business days for most parts. Loaner units are available at $25 per week.

Yes we are CompTia A+ and Microsoft certified and have at least 5 years of experience in the field

HP, Dell, Acer, Toshiba, IBM, Lenovo, Microsoft, Intel, AMD, ATI, Nvidia, Cannon, Cisco, Xerox, Apple, Sun, Asus, Panasonic, Sony, Samsung, Hitachi, Fujitsu, NEC, Sharp, VIA, Western Digital, Gateway, Philips, Viewsonic, Compaq, Seagate, alienware, Hitachi, emachine, LG, zotac, ibuypower, aopen, cyberpowerpc, MSI, archos, motorola, pandigital, sylvania, velocity micro, vizio, shuttle, averatec, google, gigabyte, systemax, tyan and more

  • Our store is located at 84 Main St Coraopolis, PA 15108 and our hours are Mon – Fri 9am to 6pm
  • 24/7 Secure Drop off & Pickup computer area open to the public
  • We have two main service rates $50 per hour prorated or $100 flat rate that includes all labor less parts
  • Additional small fees apply on certain jobs such as shop materials if soldering or epoxy work is required
  • Flat Rate Service covers all labor to complete the repair per unit with the exception of advanced data recovery services
  • Most common parts are in stock specialty parts need to be ordered with an average 3 to 5 day ship time
  • All work performed in our shop includes a 30 day warranty on parts & labor, unless customer provides materials

MDofPC Doctor of Computers professional expert repair services for all Acer desktops, laptops, tablets, workstations, all in one computers and servers, whether they are the active Aspire series laptops and computers or the Acer rack servers and other Acer Iconia tablets or retired, refurbished and discontinued Acer models.

Our technicians are experienced professionals with Acer repair and services such as LCD screen repair, laptop jack replacement, motherboard repairs, hard drive data recovery, power supply replacement, optical CD-DVD drive replacement, reloading or upgrading windows, virus removal, spyware removal, windows optimization, troubleshooting blue screen or other errors, random restarts, overheating and shutting down are just a few of the hundreds of types of repairs we offer for Acer computer products.

Here is a list of the Acer products that we repair and service at our Pittsburgh location that is a few minutes away from the Pittsburgh Airport located at 84 Main St. Coraopolis, PA 15108 that is open Monday to Friday 9am to 6pm you can call or email us for more information if needed.

ACER LAPTOPS, NETBOOKS, TABLETS

The list includes but is not limited to Acer Aspire S3 Aspire S Laptop, Acer Aspire M3 Laptop, Acer Aspire V3-571G Laptop, Acer Aspire V5 571 Laptop (NX.M2DSI.001), Acer Aspire E1 571 Laptop (NX.M09SI.008), Acer Gateway NE-56R Laptop, Acer Aspire One 725 Laptop, Acer AOD270-268bb LU.SGD08.008 Aspire One, Acer AOD 270 Aspire One Netbook, Atom Dual Core (2G)10.1 Inch2 GB RAM320 GB HD Win 7, Acer Aspire One AOD 270 NU.SGASI.003 Netbook, Acer AOD257, Acer AOHAPPY2, Acer Iconia Tab A200, Acer Iconia Tab W510, Acer Iconia Tab W700, Acer Iconia Tab W500-C52G03iss, Acer ICONIA Tab A100, Acer A501-10S16u (XE.H72PN.002) 4G (HSPA+) Tablet, Acer ICONIA Tab A101, Acer Iconia Tab A700, Acer Iconia Tab A501, Acer ICONIA TAB A510 Tablet, Acer iconia Tab A500 and Acer Iconia Tab W500-BZ467.

ACER DESKTOPS

The Acer desktops we service include but is not limited to Acer Veriton IE 3710 (with 18.5 Display), Acer Veriton IC5619 Desktop, Acer Veriton IC5616 Desktop, Acer Aspire IE-3708 Desktop, Acer Aspire IE-3707 Desktop, Acer Aspire IC5615 Desktop, Acer Aspire IC5611 Desktop, Acer IE 3701 (Intel Pentium Dual Core – 2GB – 500GB – 18.5 Inch) Desktop, Acer IC 5603 ( Intel Core i5 – 2GB – 500GB – 18.5 Inch) Desktop, Acer IC 5601 (Intel Core i3 – 2GB – 500GB – 18.5 Inch) Desktop and Acer IC 5600 (Intel Core i3 – 2GB – 500GB – 18.5 Inch) Desktop.

ACER SERVERS

The list of servers from Acer includes AR380 F2, AT110 F2, AR160 F1, AR320 F1, AR320 F2, AR360 F2, AR160 F1, AC100, AT350 F2, AT310 F1, AT310 F2, AT350 F1 and others.

ACER WORKSTATIONS

The Acer workstations we cater to include AG3620-UR308, VX4610G-Ui32100W, Aspire M T series, Aspire X series, Veriton M series, Veriton L series and Veriton X series and Veriton N series among others.

Do you have a computer that is running slow or having hardware issues? Before rushing off and buying a new device think of the much cheaper alternative of getting your PC checked and repaired by the professionals at MDofPC Doctor of Computers. We offer Free Computer Diagnosis & PC Quote estimates for all computer and electronic devices with no commitment necessary for Pittsburgh and the surrounding area.  Just like a doctor we run tests to diagnose the problem and then recommend the best method to repair it back to proper working condition with a warranty on the work performed! Our extremely knowledgeable and well trained staff will spend the time to look over the device and provide an accurate diagnosis for repair along with our opinion if it’s worth repairing.  Repairs are done at our location unlike most retail store chains that outsource the work to another facility which extends the repair turn around time and doubles or triples the cost.  In rare cases where the computer is not worth fixing we will options such as trade-in credit towards another unit along with free data transfer.

At MDofPC we know that a PC can be vital for an individual or business. This is why our customers love the free computer diagnostic we offer that is often done on the spot or within hours, saving precious down time and inconvenience.

If after the free computer diagnosis quote you are not satisfied with what can be salvaged from your old device you can decide to not repair. We aren’t done though, Instead of throwing your computer away and running off to buy a new one, consider selling or trading in your old computer. As any good computer repair business we strive on having parts handy so if we can scrap your computer we will offer to buy the unit. We will then happily pay you in cash or trade-in. With our costumers security being a huge priority we will do everything in our power to keep your data safe. Any device traded in or purchased will be wiped securely leaving no chance of your information falling in the wrong hands.

In the case that you sell or trade-in your device to us you can have your files backed up professionally by MDofPC.  These saved files can then be moved to your new computer once you have acquired it. If moving files gives you a hard time then we at MDofPC will be more than happy to move your files over to your new device.

You wouldn’t go to a garbage man for your medical needs, so why take your computer problems to amateurs? At MDofPC we offer the highest quality service in computer repair and will give you the most money from your trade-ins. Do not let the competitors fool you, if you are looking for professional care than come visit us! You will not be disappointed!

If you are unable to pickup or dropoff your computer or electronic gadget during normal business hours of Monday to Friday 9am to 6pm we have a secure monitored pickup and drop off area that is checked daily. To access the MDofPC drop off lockbox area come to our location at 84 Main St. Coraopolis, PA 15108 where we have a double door. After you come into the main door off to the left you will see a set of 9 lock boxes.

How to Drop off a Computer or Gadget

  • Select one of the 9 boxes and put your machine inside, if you need more than one box not a problem
  • Once your computer or gadget is in the box fill out the form
  • Make sure you at least put your name and phone number so we can contact you, also provide password for your device
  • If you have any special instructions such as diagnose and then call or if you want to give instructions write on the drop off form
  • Keep the top copy and leave the bottom in the box
  • Be sure to lock the box and close the door on your way out
  • We check the boxes often, during business hours we will begin working on your pc or gadget and will contact you with any questions we might have

How to Pickup a Serviced Computer or Gadget

  • If you are unable to make it during business hours then call us before closing and we can accept all major credit & debit cards for payment over the phone
  • Once payment has been made we will tell you what box we are going to put it in and a combination code on the lock
  • Enter the pickup & drop off area and find your box then enter the code into the lock
  • Take your computer or device and receipt
  • If you have any questions call us or email us during business hours for any reason you do not get us please be sure to leave a message

Visit Request Technology Quote

Describe the the service or computer related equipment you are requesting.

The more information or details you can provide the better

  • Its almost always more cost effective to have desktop & tower computer repairs done at our shop versus being done on site.
  • The $100 flat rate computer repair is our shop special where we offer a flat rate billing instead of per hour to complete the job.  Hourly billing is also available for smaller quicker jobs at $50 per hour prorated.
  • Our average turn around time for desktop and workstation related repairs is 1 to 2 full business days, a optional rush service is available if needed.  If parts need to be ordered we have several suppliers that ship promptly 3 to 5 business days is typical.
  • Most data recovery jobs are done back in our shop mainly due to technical equipment availability as well as time consuming
  • Also most motherboard repairs or replacements are done in our shop as well.  They may require some customizing, techniques to avoid blue screens or complete reload.
  • On older machines they can be much more time consuming to diagnose as well as repair which is one of the many situations where our $100 flat rate service is a great deal over typical hourly rates.
  • All shop desktop & tower computer repairs include a 30 day warranty on services provided.
  • Hard drive cloning is often done on site where we could take a smaller drive and duplicate it to a larger sized drive without having to loose any data.

Please contact us

256bit encrypted and the credit card information is not stored in our system.

Primarly fedex but other methods are available by request.

We are located 10 minutes from the Pittsburgh Airport and the Mall at Robinson.  There are several ways to get to our location at 84 Main st. Coraopolis, PA 15108

1. From Sewickley or Route 65, you would cross the Sewickley Bridge where the large BMW dealership is once across the bridge make a left and continue for about a mile and a half turning left at Unimart on Main St. continue across the railroad tracks and we are located on the left hand side at 84 Main St

2. From Route 376 coming from Pittsburgh you would take 376 Business Local and then the Thorn Run exit make a left at the stop sign continue pass the moon police station  then down a large hill which at the bottom you make a right this is 5th ave turning left at Unimart on Main St. continue across the railroad tracks and we are located on the left hand side at 84 Main St

3. From Route 79 coming from Pittsburgh you would take exit 65 which is Nevile Island then at the light make a left you will pass the Robert Morris sport complex on the right and go across a small bridge at the light make a right go about a mile and turn right at Citgo gas station onto Main St. continue across the railroad tracks and we are located on the left hand side at 84 Main St

4. From Route 79 coming from Cranberry you would take exit 64 which is Coraopolis make a left at the stop sign continue for about 2 miles turn right at Citgo gas station onto Main St. continue across the railroad tracks and we are located on the left hand side at 84 Main St

5. From Mckeesrocks Route 51 head north you will pass ramps for route 79 continue for about 2 miles turn right at Citgo gas station onto Main St. continue across the railroad tracks and we are located on the left hand side at 84 Main St

For any reason you have questions or problems getting to our location call 412 680 1134 our hours are Monday to Friday 9am to 6pm

Before rushing off and buying a new device think of the much cheaper alternative of getting your old PC checked and repaired by the people at MDofPC Doctor of Computers. We offer free Pittsburgh Computer Repair Quote and diagnosis estimates for all computer and electronic devices with no commitment necessary.  Just like a doctor we look at the easiest way to fix your problem without causing you any harm on your wallet! Our extremely knowledgeable and well trained staff will spend the time to look over the device. We provide an accurate diagnosis for repair along with our opinion if it’s worth repairing.  Repairs are done at our location so you will not have to pay high shipping out of your wallet like some manufacturers may charge.

At MDofPC we know that a PC can be vital for an individual or business. We offer fast diagnostic and analysis and once you commit to getting your computer fixed we will make it our priority to getting your computer up and running as soon as possible. Eliminating the stressful problem and giving our costumers the peace of mind to carry on in their daily computing.

If after the analysis and diagnostics you are not satisfied with what can be salvaged from your old device you can decide to not repair. We aren’t done though, Instead of throwing your computer away and running off to buy a new one, consider selling or trading in your old computer. As any good Pittsburgh computer repair service business we strive on having parts handy so if we can scrap your computer we will offer to buy the unit. We will then happily pay you in cash or trade-in. With our costumers security being a huge priority we will do everything in our power to keep you safe. Any device traded in or purchased will be wiped securely leaving no chance of your information falling in the wrong hands.

In the case that you sell or trade-in your device to us you can have your files backed up professionally by MDofPC.  These saved files can then be moved to your new computer once you have acquired it. If moving files gives you a hard time then we at MDofPC will be more than happy to move your files over to your new device.

You wouldn’t go to a garbage man for your medical needs, so why take your computer problems to amateurs? At MDofPC we offer the highest quality service in Pittsburgh computer repair and will give you the most money from your trade-ins. Do not let the competitors fool you, if you are looking for professional care than come visit us! You will not be disappointed!

$50 hourly prorated service rate is used for small tasks
$100 flat rate computer repair service includes all labor to complete the repair less parts (advanced data recovery services are extra if needed)
Rush service is for $20 extra this puts your job as priority of all other non priority jobs and typically is a 24 hour service or in some cases same day
Some advanced services such as motherboard repairs and specialty jobs will have shop materials fee of $10 to $20 depending on resources required
All shop work has a 30 day warranty from date of completion
Free diagnostic quotes available but prices are subject to change after 30 days
Insurance claims are no problem and provide needed documentation or pictures
Replaced parts can returned by request otherwise we recycle them for you
If you have valuable data we backup first and then proceed work, if reloading we will transfer data back. We keep data on file for 90 days then its deleted
Our average shop service job is our $100 flat rate service

Laptop LCD & LED Screen Replacement $100 to $150 average price
Virus & Spyware Removal $100 average price
Hard drive replacement and windows reload $110 to $150 average price
Hard Drive Data Recovery average is $150 average price
Desktop Tower Power Supply Replacement $75 average price
Laptop Motherboard jack replacement $125 average price
Motherboard recovery from spills $115 average price
Laptop Keyboard replacement $65 average price
Replace Desktop Tower motherboard $150 average price
Laptop power supply replacement $25 average price
Repair broken laptop hinges $55 average price
Upgrade to Windows 7 $125 average price
Replace optical cdrw or dvdrw drive $65 average price
Upgrade ram memory $40 average price
Upgrade & clone hard drive capacity $140 average price
Upgrade Desktop Tower video card $75 average price
Diagnose & Quote Computer Repair Free
Data Transfer free with purchase of new or used computer

$35 onsite travel fee up to 30 miles
$35 per hour with 2 hour minimum starts upon arrival and ends at departure
Service calls close to 30 miles or over will have additional fuel surcharge from $1o to $20 to cover gas expenses and time
Parking fees are billed to customer on jobs that require special parking or lot parking
Same day rush service is available for a $20 fee, this will give your job priority
Onsite service work is not guaranteed and is not refundable
We can multitask and work on multiple machines at once if needed
We accept all major credit and debit cards as well as checks, cash and money orders
Established Business clients will be invoiced with 30 day terms
Our average service call is 2 hours which turns into $105

Our experienced staff can repair computer towers and desktops both onsite or in our shop in coraopolis PA 15108

we are available Monday to Friday 8am to 5pm by appointment.

  • Our most popluar onsite computer repair service is virus & spyware removal this can be when your computer is giving a variety of unusual messages, running slow or even blue screen errors in some rare instances can prevent the computer from booting into windows altogether or missing programs and shortcuts.
  • The next most popular onsite computer repair service is power supply failure, we try to diagnose this over the phone so we arrive with the appropriate equipment.  We always come with a power supply tester and try to come with the most common power supplies.
  • Another common onsite computer repair service is file system errors and hard drives failing from bad sectors and delays.  We can fix file system errors easily but  a dying hard drive is best handled back in the shop with more advanced equipment.
  • For our small business clients that use specialty software we can clone hard drives, upgrade windows and do some tricks of the trade to avoid having to reload a computer in more extreme circumstances.  We keep a variety of parts and replacement machines on hand so we can offer quick resolutions as well as loaners if needed.
  • Some of our customers rely heavily on their computers to make a living, when this is the case we can bring a variety of parts to get the machine backup and running or a replacement machine to transfer data to so they experience limited downtime while their machine is repaired if they choose.