FAQs

Frequently Asked Questions

Yes we offer phone, remote and live support, free under warranty and if not then 15 minutes or less is free. Otherwise our normal rates apply.

We do offer free deliver on a purchase of a computer $150 or more within a 30 mile round trip. If further then a fuel surcharge would apply. We can also deliver or ship computers once they have been repaired if needed. For service we offer a rush flat rate service $100 and rush hourly service at $50 per computer.

Several things but the largest difference is our $100 flat rate computer repair service that includes all labor and a 30 day warranty on the work. Our next best service is the free quote and diagnostic.

When you bring it in we would advise you if it was not cost effective to repair and if this was the case provide you several options such as using yours as a trade in reducing the price of a new or refurbished unit with free data transfer.

That depends on what is wrong, if we do not need to order parts and you choose our non rush services then 2 to 3 business days is to be expected most of the time with the exception of holidays. With our rush service same or next day is often achieved. If parts have to be ordered then add 3 to 4 business days for most parts. Loaner units are available at $25 per week.

Yes we are CompTia A+ and Microsoft certified and have at least 5 years of experience in the field

HP, Dell, Acer, Toshiba, IBM, Lenovo, Microsoft, Intel, AMD, ATI, Nvidia, Cannon, Cisco, Xerox, Apple, Sun, Asus, Panasonic, Sony, Samsung, Hitachi, Fujitsu, NEC, Sharp, VIA, Western Digital, Gateway, Philips, Viewsonic, Compaq, Seagate, alienware, Hitachi, emachine, LG, zotac, ibuypower, aopen, cyberpowerpc, MSI, archos, motorola, pandigital, sylvania, velocity micro, vizio, shuttle, averatec, google, gigabyte, systemax, tyan and more

  • Our store is located at 84 Main St Coraopolis, PA 15108 and our hours are Mon – Fri 9am to 6pm
  • 24/7 Secure Drop off & Pickup computer area open to the public
  • We have two main service rates $50 per hour prorated or $100 flat rate that includes all labor less parts
  • Additional small fees apply on certain jobs such as shop materials if soldering or epoxy work is required
  • Flat Rate Service covers all labor to complete the repair per unit with the exception of advanced data recovery services
  • Most common parts are in stock specialty parts need to be ordered with an average 3 to 5 day ship time
  • All work performed in our shop includes a 30 day warranty on parts & labor, unless customer provides materials

MDofPC Doctor of Computers professional expert repair services for all Acer desktops, laptops, tablets, workstations, all in one computers and servers, whether they are the active Aspire series laptops and computers or the Acer rack servers and other Acer Iconia tablets or retired, refurbished and discontinued Acer models.

Our technicians are experienced professionals with Acer repair and services such as LCD screen repair, laptop jack replacement, motherboard repairs, hard drive data recovery, power supply replacement, optical CD-DVD drive replacement, reloading or upgrading windows, virus removal, spyware removal, windows optimization, troubleshooting blue screen or other errors, random restarts, overheating and shutting down are just a few of the hundreds of types of repairs we offer for Acer computer products.

Here is a list of the Acer products that we repair and service at our Pittsburgh location that is a few minutes away from the Pittsburgh Airport located at 84 Main St. Coraopolis, PA 15108 that is open Monday to Friday 9am to 6pm you can call or email us for more information if needed.

ACER LAPTOPS, NETBOOKS, TABLETS

The list includes but is not limited to Acer Aspire S3 Aspire S Laptop, Acer Aspire M3 Laptop, Acer Aspire V3-571G Laptop, Acer Aspire V5 571 Laptop (NX.M2DSI.001), Acer Aspire E1 571 Laptop (NX.M09SI.008), Acer Gateway NE-56R Laptop, Acer Aspire One 725 Laptop, Acer AOD270-268bb LU.SGD08.008 Aspire One, Acer AOD 270 Aspire One Netbook, Atom Dual Core (2G)10.1 Inch2 GB RAM320 GB HD Win 7, Acer Aspire One AOD 270 NU.SGASI.003 Netbook, Acer AOD257, Acer AOHAPPY2, Acer Iconia Tab A200, Acer Iconia Tab W510, Acer Iconia Tab W700, Acer Iconia Tab W500-C52G03iss, Acer ICONIA Tab A100, Acer A501-10S16u (XE.H72PN.002) 4G (HSPA+) Tablet, Acer ICONIA Tab A101, Acer Iconia Tab A700, Acer Iconia Tab A501, Acer ICONIA TAB A510 Tablet, Acer iconia Tab A500 and Acer Iconia Tab W500-BZ467.

ACER DESKTOPS

The Acer desktops we service include but is not limited to Acer Veriton IE 3710 (with 18.5 Display), Acer Veriton IC5619 Desktop, Acer Veriton IC5616 Desktop, Acer Aspire IE-3708 Desktop, Acer Aspire IE-3707 Desktop, Acer Aspire IC5615 Desktop, Acer Aspire IC5611 Desktop, Acer IE 3701 (Intel Pentium Dual Core – 2GB – 500GB – 18.5 Inch) Desktop, Acer IC 5603 ( Intel Core i5 – 2GB – 500GB – 18.5 Inch) Desktop, Acer IC 5601 (Intel Core i3 – 2GB – 500GB – 18.5 Inch) Desktop and Acer IC 5600 (Intel Core i3 – 2GB – 500GB – 18.5 Inch) Desktop.

ACER SERVERS

The list of servers from Acer includes AR380 F2, AT110 F2, AR160 F1, AR320 F1, AR320 F2, AR360 F2, AR160 F1, AC100, AT350 F2, AT310 F1, AT310 F2, AT350 F1 and others.

ACER WORKSTATIONS

The Acer workstations we cater to include AG3620-UR308, VX4610G-Ui32100W, Aspire M T series, Aspire X series, Veriton M series, Veriton L series and Veriton X series and Veriton N series among others.

Do you have a computer that is running slow or having hardware issues? Before rushing off and buying a new device think of the much cheaper alternative of getting your PC checked and repaired by the professionals at MDofPC Doctor of Computers. We offer Free Computer Diagnosis & PC Quote estimates for all computer and electronic devices with no commitment necessary for Pittsburgh and the surrounding area.  Just like a doctor we run tests to diagnose the problem and then recommend the best method to repair it back to proper working condition with a warranty on the work performed! Our extremely knowledgeable and well trained staff will spend the time to look over the device and provide an accurate diagnosis for repair along with our opinion if it’s worth repairing.  Repairs are done at our location unlike most retail store chains that outsource the work to another facility which extends the repair turn around time and doubles or triples the cost.  In rare cases where the computer is not worth fixing we will options such as trade-in credit towards another unit along with free data transfer.

At MDofPC we know that a PC can be vital for an individual or business. This is why our customers love the free computer diagnostic we offer that is often done on the spot or within hours, saving precious down time and inconvenience.

If after the free computer diagnosis quote you are not satisfied with what can be salvaged from your old device you can decide to not repair. We aren’t done though, Instead of throwing your computer away and running off to buy a new one, consider selling or trading in your old computer. As any good computer repair business we strive on having parts handy so if we can scrap your computer we will offer to buy the unit. We will then happily pay you in cash or trade-in. With our costumers security being a huge priority we will do everything in our power to keep your data safe. Any device traded in or purchased will be wiped securely leaving no chance of your information falling in the wrong hands.

In the case that you sell or trade-in your device to us you can have your files backed up professionally by MDofPC.  These saved files can then be moved to your new computer once you have acquired it. If moving files gives you a hard time then we at MDofPC will be more than happy to move your files over to your new device.

You wouldn’t go to a garbage man for your medical needs, so why take your computer problems to amateurs? At MDofPC we offer the highest quality service in computer repair and will give you the most money from your trade-ins. Do not let the competitors fool you, if you are looking for professional care than come visit us! You will not be disappointed!